EPIC SKI PASS CUSTOMER SERVICE UPGRADE

The new app will offer more than mobile pass scanning, and will be an upgrade from the current Epic Mix, which has become a topic of contention among skiers due to its many bugs and inconsistent performance.

The scanning technology will be available at Vail-owned resorts in the U.S., with Whistler Blackcomb coming online in the near future. In addition to the convenience of not having to stop and pick up a physical pass or lift ticket card, Vail will be able to increase its sustainability efforts by no longer creating waste from plastic or RFID chips. Spend less time navigating to Vail’s Back Bowls with improved map functionality on the My Epic pass next season. Using low-energy Bluetooth capabilities, your pass will scan without having to move your phone from wherever you stashed it. Buy your Epic Pass or lift ticket online, activate it, and store in your digital wallet. No more scrambling to show it to a liftie or getting a new one printed because you left it at home.įor the 2023-’24 season, Vail Resorts will roll out a new My Epic app that will offer mobile lift ticket technology. Next season, you can load your Epic Pass onto your phone and leave it in your pocket all day.

Heading out the door? Read this article on the new Outside+ app available now on iOS devices for members!įinally, the technology we’ve been waiting for.

Epic ski pass customer service